What you will review before counselling
- The purpose, nature, expected benefits, limitations, and alternatives to counselling
- Mügé’s scope of practice, approach, availability, and communication boundaries
- Fees, payment, receipts, cancellations, and insurance documentation
- Confidentiality and its legal and safety-related limits
- How records are created, stored, retained, accessed, shared, and securely destroyed
Preparing for virtual sessions
- You must be physically located in British Columbia during each session
- The selected video platform and known privacy or security limitations
- A private location, headphones where appropriate, and who else may be present
- A backup plan for technology interruptions
- Your current location and an emergency contact when clinically appropriate
- What to do between sessions, after hours, during absences, and in an emergency
Your choices in counselling
You can ask questions, discuss alternatives, decline a suggested approach, or choose to stop counselling. Fees and cancellation terms are explained before you agree to services.
Booking, video, payment, and recordkeeping arrangements are explained before care begins. Consent is revisited when your needs or service arrangements change.