Before the first session
- The purpose, nature, expected benefits, limitations, and alternatives to counselling
- Müge’s scope of practice, approach, availability, and communication boundaries
- Fees, payment, receipts, cancellations, and insurance documentation
- Confidentiality and its legal and safety-related limits
- How records are created, stored, retained, accessed, shared, and securely destroyed
Virtual-care considerations
- You must be physically located in British Columbia during each session
- The selected video platform and known privacy or security limitations
- A private location, headphones where appropriate, and who else may be present
- A backup plan for technology interruptions
- Your current location and an emergency contact when clinically appropriate
- What to do between sessions, after hours, during absences, and in an emergency
Open decisions
The final video, booking, payment, and clinical-record systems have not yet been confirmed. This page will be updated to name them and describe their privacy practices before consultations open.